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Web Site Policies:
Brittashan makes every attempt to
make your visit to our site a pleasant and
easy experience. Please see our
Privacy Statement for privacy information.
If you are having problems, there may be several reasons why
this is happening that may not be
related to our site. The
following are some suggestions that may help
may your visit to this and other sites a
better experience.
Check Your Browser....
The
Brittashan site has been optimized and performs
the best with Microsoft Internet Explorer
version 5 or higher. We recommend updating
your browser as the new updates are
released. If you are using older
operating systems, such as Windows 95, you
may find problems when surfing the web and
placing orders on line. We cannot guarantee
full compatibility with Netscape Browsers on
all functions of this site. This site
requires a JAVA enabled browser as well as a Macromedia Flash
and Adobe Acrobat Reader Plug-ins. . . .
Click below for free downloads.
Try and limit the number of windows (or
different web sites and e-mail programs)
that you have open at the same time, this
will "eat" your bandwidth.
Your temporary internet files folder may be too
full or cache folder is too full, try
clearing them.
If you are using a Pentium 133 or lower,
this will affect your web speed.
Increase that amount of RAM and Hard Disk
size on your computer.
For best viewing we recommend your browser
be set to a minimum of 800x600 with medium
size fonts, and be running at 256 color or
higher (preferred).
Check Your Connections....
If you are connecting to the internet with a
modem, you may not be connected at 56K, even
if you have a 56K modem, check your actual
connection speed by double clicking on your
connection in the system tray.
Sometimes hanging up and re-connecting to
your ISP will improve your connection speed.
Try to get a
handle on the state of your phone line
connection. Test the line for noise, try
hooking into a different phone outlet, new
cords? from the computer to the phone
outlet. What happens if you fax something to
or from your computer? What happens if you
call another computer and send a file?
Check with your ISP (Internet Service
Provider). Can you try a different access
number? Try a free trial through another ISP
that uses different browser software and
would have a different access number, to see
if the connection process improves. Many
ISP's experience slower service when many
people are connected at the same time.
The time of day and amount of traffic on the
web can significantly affect your speed,
particularly if you are connecting through a
large ISP such as AOL.
Check Your Modem....
Check your modem configuration and if the
line "only connect at this speed" is
checked, Uncheck it, then run the speed up
to 115,xxxbps, or raise this setting to
maximum. Update your modems
driver/firmware if possible. Check
with you ISP and see if your dial-up
connection settings can be configured better
for their setups.
Could The Problem
Be at Brittashan?....
Yes it is possible that the problem you
are having is related to our site, all sites occasionally have
problems, and at times you may experience a connection problem if
the site is in the process of being updated. However, we have
found that most access problems are related to the customer's (or
the customer's ISP) connection. If you continue to have problems,
please contact the
webmaster.
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